![]() ![]() ![]() You may request a refund by contacting Customer Support within 30 days of initial purchase or. ![]() Time after purchase from your My Account page. The amount you are charged upon purchase.If I can't get this fixed soon, I will need to cancel my McAfee subscription, as this prevents me from doing my job. (So I'm guessing something changed in a Live Safe update over the weekend?) I'm using the folder on my desktop that Filestream creates (the one that looks like any other folder I would open from my hard drive).Įverything was working fine through the end of last week, but the problem started at the beginning of this week. Note that I'm not attempting to open the Word files in a browser. But I can't download every file I have to work with and then have to reupload them afterwards. If I download the files to my desktop, they open in Word and work fine. My version of Live Safe is updated to the latest version as of today. I tried turning off Real Time Scanning and that didn't fix anything. I just reinstalled Microsoft Office and that didn't fix anything. Sometime this week, McAfee Live Safe started blocking me from opening Microsoft Word files via the desktop folder that connects me to my Google Drive storage (this used to be called Google Filestream, I believe it is now called Google Drive for Desktop or something like that). ![]()
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December 2022
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